Pricing
Simple plans for a friendly voice, whenever it's needed.
Clear pricing, no setup fees, and the flexibility to cancel anytime.
A gentle, regular presence for someone who would benefit from a friendly voice in the week.
Includes warm calls, reminders, summaries, and alerts
Eva gets to know the person properly: their stories, humour, routines, and the things they like to talk about.
Includes warm calls, reminders, summaries, and alerts
For people who need a more consistent companion, and for the families or teams who want extra reassurance.
Includes warm calls, reminders, summaries, and alerts
For councils, charities, providers, and local teams supporting people at scale.
Customisation, integrations, reporting, and rollout support available
A simple layer of companionship
Eva does not replace in-person support, but it can add regular conversation and reassurance at a much lower cost.
| Category | DailyFriend | Traditional in-person support |
|---|---|---|
| Monthly cost | From £19.99 | Around £1,500 for 2 hours a day |
| Availability | Regular calls on the schedule you choose | Limited to scheduled visits |
| Start time | Start quickly | Often subject to waiting lists |
| Visibility | Summaries and alerts | Depends on visit cadence |
Frequently asked questions before you buy
Is Eva a real person?+
Eva is a voice companion powered by artificial intelligence. The goal is to make each conversation feel warm, natural, and useful, while still being clear about how the service works.
What if the person refuses consent?+
The service does not begin unless the user gives direct consent during the onboarding call. If consent is not given, regular calls do not start.
What if consent is withdrawn later?+
Consent-based processing can be withdrawn. If the user withdraws consent, the service for that person stops.
What if someone has dementia or limited capacity?+
DailyFriend is designed only for users who can understand the service and provide their own informed consent. The Terms state that the service is not offered to people who lack the capacity to consent for themselves.
What languages and accents does Eva support?+
Eva can understand any language and accent, but right now she speaks English only. Configurable spoken languages and accents are on the roadmap.
Can I cancel anytime?+
Yes. There are no long-term contracts, and you can cancel without penalty.
Is there a setup fee?+
No. The listed price is the price you pay.
Is Eva a medical device?+
No. We provide a non-medical wellness service. Eva is not a substitute for professional medical advice, diagnosis, or treatment.
What if the person does not answer?+
Eva retries and can alert the support circle if the missed answer looks unusual.
What if there is a medical emergency mid-call?+
Eva can detect concerning situations and alert the emergency contacts you configure, but we are not an emergency service and do not replace 999 or 111. In a medical emergency, emergency services should still be contacted immediately.
Who receives updates after calls?+
The configured family members, carers, or organisation contacts on the plan receive summaries, trends, and alerts through the dashboard, with email update options also available.
How is sensitive data handled?+
We protect conversations in transit and at rest, maintain processor agreements and formal governance controls, and document retention, deletion, and data-rights processes.
Can I customise the call schedule and emergency contacts?+
Yes. The service is set up around your chosen routine and support circle, including when calls should happen and who should be contacted if something sounds wrong.
Is there a free trial?+
Yes. Your first 5 calls are completely free — no charge until your trial is complete.
Helpful UK guides before you choose a plan
Read practical guidance on loneliness and connection in our UK support blog.