We are just curious
What AI is, what it can do in care today, and what it cannot.
Free help for UK care providers, care charities and not-for-profits
Everything your care organisation needs to know about AI.
Plain-English guides, templates and tool facts, written by people who build AI, with the downsides left in.
Start here
Where are you starting from?
Pick the one that sounds most like you. Each path is a short, ordered reading list.
Staff are already using it
Quick rules, a one-page policy and what never to paste in.
Someone is selling us something
The questions to ask, the facts to check and the red flags.
We want to try it properly
How to choose a task, measure it and run a fair trial.
Using AI safely
The essentials, before anyone types a word.
The questions we hear most: what is safe to put in, what CQC expects, and what to have on paper.
One-minute check
Can I use AI for this?
Answer five quick questions about a task and get a plain answer: good to try, try with care, or stop and check first.
Start the check
Runs in your browser. Nothing is saved or sent.
Six to eight pages, section by section, with guidance under each field
AI data protection impact assessment (DPIA)
No AI policy yet? Answer questions about your organisation and download one.Free AI policy builder(opens in a new tab)
Need to use a document with AI? Remove personal details first.Free document anonymiser(opens in a new tab)
Ways to use AI
What can it actually do for us?
Real tasks from care and support work, each rated honestly and with what goes wrong.
Ratings:
- Good to tryLow risk and useful today, with sensible checks.
- Try with careCan help, but needs the right tool, a data protection check and a person reviewing every output.
- Not yetToo risky or unreliable for care settings today. We explain why.
- Try with care
Care records & notes
Turning spoken notes into visit records
- Try with care
Care records & notes
Drafting care and support plans
- Try with care
Care records & notes
Summarising incidents for reports and reviews
- Try with care
Rotas & scheduling
Suggesting cover for rota gaps
- Try with care
Referrals & assessments
Summarising long referral documents
- Not yet
Referrals & assessments
Deciding eligibility, risk or who gets a service
- Good to try
Recruitment & training
Writing job adverts and interview questions
- Good to try
Bids, reports & policies
Drafting funding bids and impact reports
- Good to try
Bids, reports & policies
Reviewing and rewriting policies
- Good to try
Letters & updates
Making letters and leaflets easier to read
- Try with care
Letters & updates
Writing updates for families
- Try with care
Wellbeing & check-ins
Automated wellbeing check-in calls
Work with us
Find out what AI would save you, before you spend anything.
Most AI projects start with a tool and hope it fits. We start with where your team’s time really goes.
- Start herePaid service
Step 1: Prove the return first
Know what AI is worth to you, and what stands in the way, before you spend anything.
What you get
- Where your team’s time really goes, task by task
- What could realistically be automated, and what could not
- The yearly saving for each option, ranked
- What is blocking you: policy, data protection, suppliers and data
- A plain report your board can decide on
Your part: one call and a time log. We do the rest.
- Paid service
Step 2: Fix what is blocking you
The gaps step 1 found, fixed, so you are covered with staff, families and regulators.
What you get
- An AI use policy fitted to your services, where one is missing
- A data protection impact assessment, where one is needed
- Data processing agreements with suppliers, checked
- Your data and documents ready for AI
- Paid service
Step 3: Put the right solution in place
More time for care, from whatever gives the best return, even when that is not us.
What you get
- A tool we build around your problem
- Or setting up a tool you already pay for
- Or help choosing a product you can buy
- Training, so your team stays in control
We may tell you that AI is not worth it for you yet. That is a useful answer too.
Tool directory
Tools care organisations ask us about.
What each one is for, what happens to your data, and what to watch out for.
General AI assistants
ChatGPT
A general AI assistant for drafting, summarising and rewording text. Only the Business and Enterprise plans come with a data processing agreement.
- Trains on your data
- Depends on the plan
- Data processing agreement
- Depends on the plan
- Price
- Free version
General AI assistants
Microsoft Copilot
AI built into Word, Excel, Outlook and Teams, answering from your own files and email. Renamed from Microsoft 365 Copilot in 2026.
- Trains on your data
- No
- Data processing agreement
- Yes
- Price
- Paid only
General AI assistants
Google Gemini
A general AI assistant that also sits inside Gmail and Google Docs. Personal and Workspace accounts are governed completely differently.
- Trains on your data
- Depends on the plan
- Data processing agreement
- Depends on the plan
- Price
- Free version
Transcription & notes
Magic Notes
Records a social care conversation and drafts the assessment, summary and actions. Built for social care, processed in the UK, and used by several English councils.
- Trains on your data
- No
- Data processing agreement
- Not confirmed
- Price
- Paid only
No paid listings. We make one tool, Eva, and it is listed and labelled like any other.Our directory policy
Templates & prompts
Things you can use today.
Copy them, print them or adapt them. No sign-up.
Template
One-page AI use policy
The clauses a one-page policy needs to cover, with a filled example beside each blank. Half the sector has no policy at all — this closes the gap in an afternoon.
One page, fill in the blanks, with a worked example alongside
Poster
"Never paste this" staff poster
One page for the wall by the office computer. What must never go into an AI tool, why it matters, and what to do if it already has.
A4 poster, print and pin up
Checklist
AI supplier question sheet
Ten questions to take to any supplier meeting, with space to write the answers and a note on what a good and a worrying answer sounds like.
Two pages, print and take to the meeting
Template
Letter telling people you use AI
A one-page letter in plain English, with a version for the person and a version for a family member. Send it before you start, not after.
One page letter, fill in the blanks, two versions
Prompt library
Ready-to-use prompts for adverts, letters, bids and more, with safety notes.
Plain-English glossary
From "hallucination" to "DPIA", explained in a sentence or two.
New in the hub
News and tips
News
The government's guidance on AI in adult social care: what it says and what it leaves out
DHSC has published its first guidance for care providers on using AI. It gets the basics right, but says nothing about DPIAs, CQC or consent. What it asks of you, and what you still need to do yourself.
Tip
Tip: ask the tool what it is unsure about
A one-line prompt that turns a confident draft into a checkable one. It is not a reliability signal, but it does point you at the right paragraphs.
Tip
Tip: test prompts with a made-up person
Work out whether a tool is any good using an invented case, not a real one. You learn the same thing without putting anyone's information anywhere.
News
Charity Digital Skills Report 2026: what it says about AI
Four in five charities now use AI. Half have no policy for it, and small charities are furthest behind on both counts.
News
A sector alliance on AI in social care: what to know
Two years of work on responsible AI in adult social care has become an alliance any provider can join, and a supplier pledge you can hold tech companies to.
What we're learning
Honest findings from real tests.
What happened when care organisations tried AI on their own work, including what did not work.
No findings yet. The first cohort has not run. When it has, what we learn goes here, including what does not work.
These findings come from our cohort programme, where small groups of care organisations shape an AI tool for a shared problem and keep using it.
Prefer to learn with others?
The cohort programme
Over three months, a small group of providers and charities learns about AI in care together, agrees on one shared problem and shapes an AI tool we build for it. Every organisation keeps using the tool afterwards.
Dates for the next cohort are to be announced.
We also make Eva, a voice check-in service for people between visits.About Eva
Free, with no sign-up
Everything here is free to read, copy and share.
The downsides left in
Every way to use AI lists what goes wrong. If we cannot name the limits, we do not publish.
No paid listings
Nobody pays to appear in the directory, and we label our own tool.
How we pay for it
We build AI tools for care, and our paid services fund this hub.
Cannot find what you need?
Send us your question. We read every one, and common questions become new guides.